London Waterproofing Solutions Ltd              020 3794 4200

FAQ & Guarantee

What can London Waterproofing Solutions Ltd offer you?

Firstly we offer our customers peace of mind! We provide a design and installation service tailored to suit your needs, from our own survey or your main contractor’s technical drawings, for a guaranteed period of 10 years. All our systems are designed in accordance with BS8102. (The New British Standard BS 8102:2009 came into effect 30 November 2009 and supersedes BS 8102:1990)

Along with our standard 10 year guarantee, we also offer the option of an insurance backed guarantee. This is provided in partnership with GPI, the leading provider of insurance in the damp proofing, timber preservation and waterproofing industry.

View our guarantee here

Insurance

We are fully covered, with Public Liability, Products Liability, Employers Liability and Professional Indemnity insurances.

How do I obtain a quote?

For residential properties we are happy to visit your property and complete an on-site survey, then provide you with a written report and quotation. We can also work from CAD drawings from your architect or contractor to give you a full breakdown of costing. For commercial properties, please contact us for an initial consultation.

Why cavity drainage?

  • Cavity drainage will not increase hydrostatic pressure against the structure of the building.
  • Cavity drainage is not usually affected by most structural movement and vibration.
  • Cavity drainage does not suffer from the problems of cracking associated with integral admixture membranes.
  • Control of Substances Hazardous to Health Regulations (COSHH) do not apply as no hazardous substances are used.
  • Quick drying times allow painting and decorating to be carried out quickly and a wide range of decorative finishes can be used.
  • Can be used on contaminated surfaces. Installation is quick, clean and produces significantly less disruption than other solutions.
  • Internal fitting stops problems associated with external work such as excavation and weather conditions.
  • When fitted outside, installation can take place regardless of conditions.
  • We offer 10 years guarantee on installation
  • Cad drawings on installation details.

Contact us today to speak to one of our specialists

Book a Free Survey


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Customer Testimonials

Basement Waterproofing

"Thanks again for the work you and your team have done waterproofing our basement room. We're extremely pleased with the service and quality of work we've had from you."

Toby Bourne, 5th February 2015

5.0
2015-05-20T21:29:53+01:00

Toby Bourne, 5th February 2015

"Thanks again for the work you and your team have done waterproofing our basement room. We're extremely pleased with the service and quality of work we've had from you."

Major Damp Issue in Basement

"We had a major damp issue in the basement. LWS came almost straight away. They gave fantastic advice and explained all the possible scenarios. They also managed to move another job so we could start the work quicker. The job was completed ahead of schedule and aftercare information is now being shared. Would definitively recommend and use again. (Although hopefully no need!)."

James Heale, 21st September 2016

5.0
2016-09-21T15:58:21+01:00

James Heale, 21st September 2016

"We had a major damp issue in the basement. LWS came almost straight away. They gave fantastic advice and explained all the possible scenarios. They also managed to move another job so we could start the work quicker. The job was completed ahead of schedule and aftercare information is now being shared. Would definitively recommend and use again. (Although hopefully no need!)."

Highly Recommended

"It has been a pleasure to have you work on my flat. I was greatly impressed by your professionalism and integrity. I could not have wished for a better response in terms of timing, being and keeping your word and quality of work. I would highly recommend you to any of my friends and colleagues. Heather"

Heather Butensky, 2nd April 2015

5.0
2015-05-20T20:10:20+01:00

Heather Butensky, 2nd April 2015

"It has been a pleasure to have you work on my flat. I was greatly impressed by your professionalism and integrity. I could not have wished for a better response in terms of timing, being and keeping your word and quality of work. I would highly recommend you to any of my friends and colleagues. Heather"

Valuable Advice

"Peter showed utmost professionalism and integrity on each visit; providing rapid responses and clear explanation of all aspects of the job without a 'hard sell'. He also gave valuable advice on combating our condensation problems and also wrote us an independent surveyors report at no extra cost. His team were early, very tidy and finished the work earlier than anticipated. I asked a number of tradesmen to quote, but service of this level is rare and much appreciated! Whilst I hope I won't be needing their services again, I wouldn't hesitate to recommend London Waterproofing Solutions!"

CLAIRE LUKMANJI, 29th June 2014

5.0
2015-05-20T21:35:49+01:00

CLAIRE LUKMANJI, 29th June 2014

"Peter showed utmost professionalism and integrity on each visit; providing rapid responses and clear explanation of all aspects of the job without a 'hard sell'. He also gave valuable advice on combating our condensation problems and also wrote us an independent surveyors report at no extra cost. His team were early, very tidy and finished the work earlier than anticipated. I asked a number of tradesmen to quote, but service of this level is rare and much appreciated! Whilst I hope I won't be needing their services again, I wouldn't hesitate to recommend London Waterproofing Solutions!"

Honest Advice

"Peter Barber came to quote on what I assumed to be rising damp. He spotted immediately that the damp wall was caused by a leaking gutter and downpipe. Sorting this problem out will be so much quicker, easier and cheaper than replacing a damp proof course. Thank you for your honesty."

Ruth Douglas, 16th September 2014

5.0
2015-05-20T21:32:41+01:00

Ruth Douglas, 16th September 2014

"Peter Barber came to quote on what I assumed to be rising damp. He spotted immediately that the damp wall was caused by a leaking gutter and downpipe. Sorting this problem out will be so much quicker, easier and cheaper than replacing a damp proof course. Thank you for your honesty."

Basement Flat Damp Issue

"We had a serious damp issue in our basement flat, and London Waterproofing did a great job in fully damp proofing the bedroom and bathroom. I was nervous about the work because of the size of the project, and because we couldn't stay at the flat whilst it was being done, but the company was great to work with. Peter was always on hand for any queries or issues, and when we had a separate problem with a water pipe leak, the team went out of their way to help sort it out. Overall, it was a really positive experience, and I am more than happy to recommend them."

Juman Kubba, 6th January 2015

5.0
2015-05-20T21:30:45+01:00

Juman Kubba, 6th January 2015

"We had a serious damp issue in our basement flat, and London Waterproofing did a great job in fully damp proofing the bedroom and bathroom. I was nervous about the work because of the size of the project, and because we couldn't stay at the flat whilst it was being done, but the company was great to work with. Peter was always on hand for any queries or issues, and when we had a separate problem with a water pipe leak, the team went out of their way to help sort it out. Overall, it was a really positive experience, and I am more than happy to recommend them."

Recommended Trader

"Peter Barber came to give me a quote. I already had a quote from another company for £ 4 500.00. Peter was honest, a true professional, and told me I didn't need any work done to the flat, he didn't find any rising damp, just moisture which he gave me an address where I could find a fan. I feel relieved and I very happy to recommend this trader. It was the best phone call I made in months! Peter saved from stress, loss of money, and having work done in my flat which wouldn't have been needed. A big thank you to Peter."

Elisabeth Lecourt, 24th April 2015

5.0
2015-05-20T19:58:12+01:00

Elisabeth Lecourt, 24th April 2015

"Peter Barber came to give me a quote. I already had a quote from another company for £ 4 500.00. Peter was honest, a true professional, and told me I didn't need any work done to the flat, he didn't find any rising damp, just moisture which he gave me an address where I could find a fan. I feel relieved and I very happy to recommend this trader. It was the best phone call I made in months! Peter saved from stress, loss of money, and having work done in my flat which wouldn't have been needed. A big thank you to Peter."

Great Team

"Jon and Tom are efficient and well organised, polite and appreciative and extremely pleasant to boot! Oh!…and the finished product… pretty amazing. Brilliant, thank you. Very best wishes. Carolyn"

Carolyn Anderson, 6th November 2014

5.0
2015-05-20T21:31:47+01:00

Carolyn Anderson, 6th November 2014

"Jon and Tom are efficient and well organised, polite and appreciative and extremely pleasant to boot! Oh!…and the finished product… pretty amazing. Brilliant, thank you. Very best wishes. Carolyn"

Basement Tanking

"LWS tanked my very damp basement so I could use it as a snug/televison room. I love it and the result was exactly what I wanted. The team were punctual, clean and very amiable to deal with. I would recommend this team to do a good job for you."

Pam Winkworth, 5th August 2014

5.0
2015-05-20T21:33:25+01:00

Pam Winkworth, 5th August 2014

"LWS tanked my very damp basement so I could use it as a snug/televison room. I love it and the result was exactly what I wanted. The team were punctual, clean and very amiable to deal with. I would recommend this team to do a good job for you."

Membrane in a new basement

"We had London waterproofing come and put up the membrane in a new basement we had dug, these guys are the best I have worked with for quality, cost and workmanship. Peter is a great guy to deal with, bending over backwards to make sure the job ran smoothly. I am very impressed with the final product and have no hesitation in getting them to do more work for us in the near future. Peter thanks for a perfect job. Allan site manager"

Allan McClune, 16th March 2015

5.0
2015-05-20T20:11:07+01:00

Allan McClune, 16th March 2015

"We had London waterproofing come and put up the membrane in a new basement we had dug, these guys are the best I have worked with for quality, cost and workmanship. Peter is a great guy to deal with, bending over backwards to make sure the job ran smoothly. I am very impressed with the final product and have no hesitation in getting them to do more work for us in the near future. Peter thanks for a perfect job. Allan site manager"

Excellent Service

"I just want to thank you so much for the excellent service with the tanking on the above project. You did everything you said you would and more. You have to be one of the most helpful people I have come across in this business in the 26 years that I have been developing. I would gladly recommend you to any of my clients, let me know if you are on linked in and I will put you on my page. All the best Susan Mc Fedries"
Susan Mc Fedries, 23rd May 2014
5.0
2015-05-20T21:41:51+01:00
Susan Mc Fedries, 23rd May 2014
"I just want to thank you so much for the excellent service with the tanking on the above project. You did everything you said you would and more. You have to be one of the most helpful people I have come across in this business in the 26 years that I have been developing. I would gladly recommend you to any of my clients, let me know if you are on linked in and I will put you on my page. All the best Susan Mc Fedries"

How a company should be run

"How a company should be run. Quality and service are faultless. A company who make dealing with damp almost enjoyably! - I have appointed Peter and his company numerous times and am reliably delighted by product and service. An excellent company who I am always proud to recommend to friends."

Graham Erickson, 21st September 2016

5.0
2016-09-21T15:55:23+01:00

Graham Erickson, 21st September 2016

"How a company should be run. Quality and service are faultless. A company who make dealing with damp almost enjoyably! - I have appointed Peter and his company numerous times and am reliably delighted by product and service. An excellent company who I am always proud to recommend to friends."
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Reasons to Choose London Waterproofing Solutions 

✓ Over 80 years experience

✓ Member of the PCA

✓ Written guarantees on all work carried out

✓ Family run business

✓ All work compliant with BS.8102:2009

✓ Free initial survey by a fully qualified CSSW surveyor

Our promise to you 

For your peace of mind we are fully insured and hold the following policies

✓ Public Liability

✓ 10 Years Warranty

✓ Fully qualified CSSW surveyor

✓ 10 year guarantee on installation

✓ We are approved TUG contractors

✓ Full public liability insurance

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